Microsoft 365 Backup
Protect Exchange Online, SharePoint, OneDrive and Teams information with independently managed backup and recovery.
Independent cloud backup
Automated monitoring
Flexible retention
Granular recovery
Microsoft 365 Availability Is Not the Same as Independent Backup
Microsoft protects the availability of its cloud platform, but organisations remain responsible for their information, access and recovery needs. ITFR provides separate backup copies, monitoring and recovery support for accidental deletion, malicious activity and retention gaps.
✓Exchange Online protection
Back up agreed mailboxes and support recovery of messages, folders and mailbox information.
✓SharePoint protection
Protect agreed sites, libraries, lists and associated collaboration content.
✓OneDrive protection
Back up user files and support granular recovery after deletion or corruption.
✓Teams information
Protect supported Teams-related content and connected Microsoft 365 information.
✓Backup monitoring
Review jobs, failures, capacity, coverage and issues requiring remediation.
✓Recovery support
Coordinate item, user or service-level recovery according to the supported platform and scope.
The result: Microsoft 365 information protected by a separate recovery layer with clear monitoring, retention and support.
Benefits at a glance
Reduced Cloud Data Loss
Independent Protection
Granular Recovery
Clearer Retention
SECURE IT · MICROSOFT 365 BACKUP
Choose the Right Microsoft 365 Backup Model
Choose monitored backup for core Microsoft 365 services or a broader recovery model with extended retention, testing and governance.
Managed Microsoft 365 Backup
Managed Protectionbased on users and retention
Monitored backup for essential Microsoft 365 information
For organisations that need independent backup coverage and routine recovery support across agreed Microsoft 365 services.
- Included: Microsoft 365 Backup AssessmentConfirm users, services, data, retention and recovery requirements.
- Included: Exchange Online BackupProtect agreed mailboxes and supported email information.
- Included: SharePoint & OneDrive BackupProtect agreed sites, libraries and user files.
- Included: Teams Data CoverageProtect supported Teams-related information within the selected service.
- Included: Automated Backup MonitoringReview jobs, failures, coverage and issues requiring action.
- Included: Granular Recovery SupportRestore agreed messages, files, folders and other supported items.
BEST FOR
Businesses that need independently monitored Microsoft 365 backup and dependable everyday recovery.
Microsoft 365 Backup & Recovery
Resilient Recoverybased on users and retention
Broader retention, testing and governance
For organisations with sensitive information, stronger retention needs or greater reliance on Microsoft 365 collaboration.
- Included: Everything in Managed Microsoft 365 BackupAssessment, core service coverage, monitoring and granular recovery.
- Included: Extended Retention OptionsAlign retention periods with business, legal and assurance requirements.
- Included: Priority Recovery CoordinationCoordinate larger or higher-impact recovery activity through an agreed process.
- Included: Recovery TestingTest selected recovery scenarios and document results on an agreed schedule.
- Included: Coverage & Exception ReviewReview excluded users, services, failures and changing protection requirements.
- Included: Ransomware & Account Compromise RecoverySupport recovery of affected cloud information after malicious activity.
- Included: Backup Governance ReportingDocument coverage, retention, tests, recoveries and improvement priorities.
BEST FOR
Businesses that need stronger recovery assurance and governance around critical Microsoft 365 information.
Use the arrows or swipe sideways to view every plan.
Protect Users and Services According to Information Value
Shared mailboxes, executives, finance, project teams and high-value SharePoint sites may need different retention and recovery priorities.
ITFR can apply suitable protection across users and services while keeping monitoring and recovery coordinated.
You align backup coverage with information value instead of assuming every Microsoft 365 account is identical.
COMMON QUESTIONS
Your Microsoft 365 backup questions, answered
Which Microsoft 365 services can be protected?
Coverage can include supported Exchange Online, SharePoint, OneDrive and Teams information. The proposal should specify exactly which users, services and data types are included.
Is backup the same as Microsoft retention?
Backup and retention have different purposes and capabilities. ITFR can review native settings alongside independent recovery requirements so the agreed approach is clear.
Can you test whether important data can be restored?
Recovery testing can be included in the agreed service. Tests should reflect important data, restoration scenarios and the operational responsibilities involved.
What affects backup cost and retention?
Protected users and services, retention periods, recovery requirements and testing scope shape the proposal. Broader infrastructure backup is scoped separately.
READY TO GET STARTED?
Make Microsoft 365 recovery a planned capability
Talk to us about your current environment, priorities and the next step that fits your business.
