Managed Detection & Response
24/7 threat monitoring, investigation and response across supported identities, endpoints, cloud services and security data.
24/7 human monitoring
Threat investigation
Rapid containment
Insurer-ready reporting
Security Tools Create Alerts, MDR Turns Them Into Action
Automated security tools can identify suspicious activity, but alerts still need context, investigation and decisive response. ITFR combines monitoring, threat analysis and coordinated containment so potential attacks do not sit unnoticed in separate security consoles.
✓Continuous monitoring
Monitor agreed security signals across supported endpoints, identities, email and cloud services.
✓Alert triage
Separate false positives and low-risk activity from events requiring investigation.
✓Threat investigation
Connect activity across users, devices and services to understand scope and impact.
✓Active containment
Isolate devices, disable accounts or block activity through agreed response actions.
✓Threat hunting
Search available telemetry for related compromise, persistence and hidden attacker behaviour.
✓Reporting and improvement
Document incidents, response actions, trends and control improvements for management and assurance needs.
The result: suspicious activity is reviewed by people who can investigate, contain and guide recovery before damage spreads.
Benefits at a glance
Faster Detection
Rapid Containment
Broader Visibility
Stronger Assurance
SECURE IT · MANAGED DETECTION & RESPONSE
Choose the Right MDR Coverage
Choose managed threat detection and investigation or a broader response model with active containment, hunting and ongoing improvement.
Managed Threat Detection
Managed Servicebased on users, devices and data sources
24/7 monitoring and investigation for supported security services
For organisations that need human review of alerts and clear escalation when suspicious activity is identified.
- Included: 24/7 Security MonitoringMonitor agreed endpoint, identity, email and cloud security signals.
- Included: Alert Triage & ValidationReview detections and determine whether investigation or action is required.
- Included: Threat InvestigationEstablish affected users, devices, services and likely attack activity.
- Included: Escalation & GuidanceNotify agreed contacts with practical severity, impact and next actions.
- Included: Monthly Security ReportingSummarise events, findings, response actions and improvement priorities.
- Included: Security Tool CoordinationConnect supported security platforms into one monitoring and escalation process.
BEST FOR
Businesses that need dependable human monitoring and investigation without operating an internal security operations centre.
MDR with Active Containment
Advanced Responsebased on users, devices and data sources
Broader responsibility for investigation and rapid threat containment
For organisations that need pre-authorised response actions, deeper hunting and stronger incident readiness.
- Included: Everything in Managed Threat DetectionMonitoring, triage, investigation, escalation, reporting and tool coordination.
- Included: Active Threat ContainmentIsolate devices, disable accounts or block activity through agreed actions.
- Included: Threat HuntingSearch available telemetry for related compromise, persistence and hidden activity.
- Included: Identity & Cloud ResponseCoordinate response across supported accounts, email and cloud services.
- Included: Incident CoordinationConnect MDR findings with live incident response and recovery when required.
- Included: Detection ImprovementTune available detections and prioritise gaps based on observed threats.
- Included: Executive & Assurance ReportingProvide incident evidence, trends and actions for leadership, insurers and auditors.
BEST FOR
Businesses with higher exposure, regulatory requirements or limited internal capacity to coordinate cyber response.
Use the arrows or swipe sideways to view every plan.
Monitor the Security Services That Matter Most
MDR coverage can begin with endpoints and identities, then extend across Microsoft 365, email, cloud and other supported security data.
ITFR aligns monitoring scope to the systems, users and information that create the greatest business impact.
You receive useful coverage without collecting data that nobody can investigate or act upon.
COMMON QUESTIONS
Your managed detection and response questions, answered
Which systems can be included in monitoring?
Coverage depends on supported endpoint, identity, cloud and other telemetry sources. The proposal should identify included services, exclusions and required access or licences.
Who acts when suspicious activity is detected?
Investigation, notification and containment responsibilities are defined in the service. The operating model should make clear which actions ITFR can take and which need your approval.
Is a full incident response engagement included?
The boundary between monitoring, investigation, containment and broader recovery must be confirmed in scope. A major incident may require separately agreed response work.
Can you help improve detection after an incident or review?
ITFR can assess telemetry, alerting and response gaps, then scope practical improvements across the supported environment.
READY TO GET STARTED?
Make detection and response responsibilities clear
Talk to us about your current environment, priorities and the next step that fits your business.
